NSR Hotel Group Chooses HotelKey Kiosk to elevate the guest arrival experience and hotel operational efficiencies.

CARROLLTON, TX / ACCESS Newswire / August 24, 2026 / HotelKey is expanding the rollout of its self-check-in kiosk following strong guest satisfaction and impressive performance metrics. Delivering round-the-clock service with the potential to save each property over 2,000 labor hours annually, the kiosk is rapidly emerging as a leading solution for modern hotel operations.

Building on this momentum, NSR Hotel Group selected HotelKey as the exclusive kiosk provider for its G6 portfolio which includes 20+ properties across the United States. NSR also has properties across major brands like Wyndham, Choice, Marriott, Hilton, and Red Roof.

"Integrating HotelKey's kiosk technology allows us to elevate the overall guest experience for every traveler," said Himanshu Sarvaiya, Founder and President of NSR Hotel Group. "The self-service option provides seamless flexibility, enabled by the friction-less integration into the HotelKey PMS and other on-property systems. Having the option to enable an on-camera agent to handle broader operational tasks acts as a powerful extension of our on-site teams."

Shyamal Patel, President & CEO of Infinity Management Group, also recognizes the value of this operational shift. "I truly believe self-service technology is the future of the hotel industry, and owners who embrace it early on allow a competitive advantage. Every successful self-check-in reinforces that we made the right decision, the right investment." Infinity Management is also rolling out the kiosk at their California locations after a successful pilot at their Motel 6, Anaheim Convention Center near Disneyland.

Engineered to complement property staff, the HotelKey Kiosk absorbs routine transactions. By handling automated identity verification, secure payments, room assignment, and instant keycard dispensing, the solution empowers teams to focus on high-value guest interactions.

"We view our technology as a critical layer of operational support," said Aditya Thyagarajan, Co-Founder and President of HotelKey. "By automating routine administrative tasks, we help hoteliers optimize shift coverage, smooth out bottlenecks, and sustainably manage rising overhead costs."

As the technology evolves, HotelKey continues to push the boundaries of what a hospitality platform can achieve to support on-site staff.

"The HotelKey Kiosk is built to serve as a comprehensive front-desk support agent, ensuring a frictionless arrival experience from start to finish," said Fareed Ahmad, Co-Founder and CEO of HotelKey. "While we currently provide properties with the flexibility to leverage dedicated live support agents, our product roadmap includes upcoming agentic AI functionality capable of managing complex workflows, such as rate negotiations and customized guest requests. We are committed to providing hoteliers with robust, 24/7 intelligent infrastructure."

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About HotelKey
The HotelKey suite of products is a cutting-edge, cloud-based property management platform built on proven industry innovations. These advancements enable HotelKey to deliver a true plug-and-play solution that enhances revenue growth, streamlines operations, and simplifies guest interactions, empowering hotels and enterprise groups to succeed at scale.

Today, HotelKey supports more than 25,000 contracted hotels, with over 15,000 live on its Hospitality Management Platform. HotelKey's customer base includes 10 enterprise hotel chains and more than 800 independent properties worldwide.

About NSR
Headquartered in Orange County, California, and established in January 2003, NSR Hotels is an experienced hospitality management firm with an established track record of value creation driven by operational excellence. Under the leadership of President Himanshu Sarvaiya, an accomplished industry veteran, NSR Hotels provides comprehensive expertise in asset positioning and repositioning through an exceptional team of specialized professionals, including a full-service internal advertising division.

The company currently owns and operates more than 30 properties throughout the United States as it continues to expand its portfolio.

Media Contact:
Laura Atallah
Head of Marketing
laura.atallah@hotelkeyapp.com

SOURCE: HotelKey