Customer experience software company CSG Systems (NASDAQ: CSGS) will be reporting earnings this Wednesday after market hours. Here’s what you need to know.
CSG beat analysts’ revenue expectations by 1.4% last quarter, reporting revenues of $299.5 million, up 1.5% year on year. It was an exceptional quarter for the company, with full-year revenue guidance exceeding analysts’ expectations and an impressive beat of analysts’ EPS estimates.
Is CSG a buy or sell going into earnings? Read our full analysis here, it’s free.
This quarter, analysts are expecting CSG’s revenue to be flat year on year at $291.7 million, in line with the 1.4% increase it recorded in the same quarter last year. Adjusted earnings are expected to come in at $1.05 per share.

The majority of analysts covering the company have reconfirmed their estimates over the last 30 days, suggesting they anticipate the business to stay the course heading into earnings. CSG has only missed Wall Street’s revenue estimates once over the last two years, exceeding top-line expectations by 2.3% on average.
Looking at CSG’s peers in the data & business process services segment, some have already reported their Q2 results, giving us a hint as to what we can expect. EXL delivered year-on-year revenue growth of 14.7%, beating analysts’ expectations by 1.6%, and SS&C reported revenues up 5.9%, topping estimates by 1.5%. EXL traded up 1.4% following the results while SS&C was also up 2.6%.
Read our full analysis of EXL’s results here and SS&C’s results here.
Debates over possible tariffs and corporate tax adjustments have raised questions about economic stability in 2025. While some of the data & business process services stocks have shown solid performance in this choppy environment, the group has generally underperformed, with share prices down 2.1% on average over the last month. CSG is down 6.1% during the same time and is heading into earnings with an average analyst price target of $76.13 (compared to the current share price of $61.59).
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