Is Goldco legit? Find out the answer in IRAEmpire's latest guide.
NASHVILLE, TN / ACCESS Newswire / April 23, 2025 / IRAEmpire has published an updated guide on Goldco Reviews, Complaints and Pros and Cons for 2025.
Goldco has earned an impressive 4.8/5 rating from over 1,500 Trustpilot reviews, establishing itself as a trusted name in precious metals investing.
Ryan Paulson, Chief Editor at IRAEmpire says, "Their stellar reputation shines through an A+ BBB rating and strong endorsements from Sean Hannity and Chuck Norris. Goldco has proven its worth by helping investors protect their wealth through gold and silver investments for more than a decade. Their excellence shows in the numbers - 95% of BBB reviewers gave them 5-star ratings."
Get Goldco's Free Wealth Protection Gold IRA Guide Here.
Alternatively, check out the Best Gold IRA Companies of 2025 Here.
Are you considering Goldco for your investment needs? This comprehensive review analyzes their fees, services, and distinctive features. You'll find everything you need to make an informed decision about your precious metals investment experience.
What Is Goldco and How Does It Work in 2025?
Trevor Gerszt founded Goldco in 2006, and the company has become a leader in the precious metals industry. The company operates from Calabasas, California, in the Los Angeles area. For almost 20 years, they've helped Americans protect their retirement savings through precious metals investments.
Company Background and Mission
Goldco grew from modest roots to become one of LA's fastest-growing companies by helping investors broaden their portfolios. The company's growth has been remarkable - they even tripled their staff last year to meet customer needs. This success has made Goldco the market leader with over $3 billion in gold and silver placements since they started.
Goldco's main goal is to give Americans budget-friendly ways to broaden their wealth and build financial security. The company believes precious metals ownership plays a vital role in a complete retirement savings strategy. They aim to make buying precious metals simple and guide their customers through each step.
Goldco's Core Services Explained
Goldco offers two main services that meet different investment needs:
Precious Metals IRAs - Goldco helps you roll over existing retirement accounts (including 401(k)s, 403(b)s, TSPs, and traditional IRAs) into self-directed IRAs backed by physical gold and silver. This lets you keep tax advantages while broadening with precious metals.
Direct Purchase of Precious Metals - You can buy gold and silver outside retirement accounts, and Goldco will ship them to your home or store them in a secure depository.
The company partners with mints worldwide to source gold coins and bars that meet IRS requirements (99.5% purity for gold and 99.99% purity for silver). They also provide educational resources about the precious metals market, from Federal Reserve policies to Social Security and retirement debt management.
Goldco's buyback guarantee stands out - customers can sell their metals back at the highest market price if their situation changes. Many investors appreciate this added liquidity.
Recent Updates: Waived Minimums and New Offers
The biggest change for 2025 is Goldco's removal of all purchase minimums. The old requirements of $25,000 for precious metals IRAs and $3,500 for non-IRA purchases no longer exist. This makes precious metals investing available to many more people.
Goldco rewards new customers with promotional incentives. Qualified IRA purchases can earn 5% to 10% back in silver with deposits of $50,000 and up. This silver bonus program shows how Goldco adds value in the competitive precious metals market.
Customer service remains Goldco's strength. More than 6,000 five-star reviews prove their excellence in customer care. Their specialists help clients from the first learning steps to the final purchase, creating an unmatched experience even for newcomers to precious metals investing.
Consult a Gold IRA Expert from Goldco Today
Goldco IRA Features and Investment Options
Goldco stands out to investors because it lets you invest in precious metals in different ways. You can choose between IRA-based investments or buy metals directly. This gives you multiple ways to add gold and silver to your portfolio.
Gold and Silver IRAs: What You Can Hold
Goldco's precious metals IRAs let you own physical gold and silver while keeping the same tax benefits as traditional retirement accounts. The metals must meet specific purity standards to qualify for IRA inclusion:
Gold coins and bars need at least 99.5% purity (.995 fineness)
Silver products must be 99.9% pure (.999 fineness)
American Gold Eagles are different - they're allowed at 22-karat purity (.9167 fineness) because of special government rules
Not all precious metals work for IRA investment. The tax code doesn't allow coins that count as collectibles under section 408(m). Trying to buy these with IRA money could lead to taxes and penalties. That's why Goldco only offers IRS-approved options like American Eagles, Canadian Maple Leafs, and Australian Kangaroo coins.
Your IRA metals stay in secure bullion depositories. You can pick between segregated or unsegregated storage. Goldco lets you set up your precious metals IRA as either a Traditional IRA (pre-tax dollars) or a Roth IRA (post-tax dollars). They also offer SEP IRA options if you're self-employed.
Check out the Best Gold IRA Companies of 2025 Here
Direct Purchase vs IRA: Key Differences
Goldco doesn't just do retirement accounts - you can buy precious metals directly too. This option comes with its own benefits compared to IRA investments.
The biggest advantage is that you get to keep your metals at home right away. IRA metals must stay in approved depositories until you take distributions. Direct purchases also don't have contribution limits, unlike IRAs which cap at $7,000 for 2024-2025 (under 50) or $8,000 (over 50). Yet IRAs offer great tax benefits - Traditional IRAs grow tax-deferred, while Roth IRAs can give you tax-free qualified withdrawals.
There's another big difference with required minimum distributions (RMDs). Traditional gold IRAs make you start taking RMDs at 73. Roth gold IRAs don't have this rule. When it's time for distributions, you can take either cash or physical metals.
Buyback Program: How It Works
One of Goldco's best features is their guaranteed buyback program. This helps solve a common worry among precious metals investors - how to sell when needed.
The program is simple. When you want to sell, just call your Goldco representative for a current market quote. Once you say yes, you get paid after Goldco receives your metals (for direct purchases) or after the depository releases them (for IRAs).
You don't need to hunt for buyers when selling - the program takes care of that. Goldco promises to buy back at the "highest price," which helps you feel confident about selling in the future.
These options make Goldco a flexible partner whether you're planning for retirement or want to own physical gold and silver right now.
Goldco Fees and Pricing Transparency
Calculating the true cost of precious metals investments requires a clear understanding of the cost structure. Goldco uses a straightforward approach to fees that helps you calculate your investment costs easily.
Setup and Annual Maintenance Fees
Goldco uses a flat-fee structure instead of charging based on your asset percentage. This becomes more advantageous as your investment grows. The company charges $50 to set up your account. This covers paperwork and account setup.
Your annual account management fee is $80. New investors should plan for total fees between $275-$325 in the first year, which includes setup and yearly costs.
The flat fee stays the same whatever your investment amount. Your effective annual fee percentage decreases as your investment grows. To name just one example, a $25,000 investment means annual fees of about 0.90% of your assets. This drops by a lot to 0.23% with a $100,000 investment, making larger investments more budget-friendly.
Storage Options and Associated Costs
Your precious metals need secure storage, and Goldco provides two main options with different fees:
Non-segregated storage: Your metals are stored among other clients' similar items for $100 yearly. This option costs less.
Segregated storage: Your specific coins or bars stay separate from other investors' assets for $150 yearly. This premium choice gives extra peace of mind if you want individually tracked holdings.
Goldco works with trusted depositories like Brink's Global Services and Delaware Depository. These facilities use cutting-edge security and full insurance protection. Your investments stay safe and secure.
Goldco waives storage fees for cash transactions over $25,000. This adds value for larger direct purchases outside IRA structures.
How Goldco's Fees Compare to Competitors
Goldco's clear fee structure stands out in an industry where surprise costs often catch investors off guard. Many competitors charge percentage-based fees between 0.5% to 1% yearly. This is a big deal as it means that Goldco's flat-fee approach saves money, especially with larger investments.
Most Goldco customers pay about $180-$225 yearly in combined fees after setup. This equals roughly 0.72% for the minimum $25,000 investment. These rates match typical expense ratios for traditional IRAs and 401(k) plans ranging from 0.5% to 0.8%.
Goldco excels in fee transparency. While fee details aren't prominent on their website, they communicate all costs before account setup without hidden charges. Their steadfast dedication to transparency shows in customer reviews that praise "the clarity of pricing and the absence of hidden fees".
Goldco's competitive fees and top-rated customer service make them attractive for investors who want value and support in their precious metals investment experience.
Consult a Gold IRA Expert from Goldco Today
User Experience and Customer Support
Goldco's interface and support system shows a user-focused approach that values personal guidance over self-service tech. Their customer experience stands out in several areas.
Account Setup Process: Step-by-Step
Goldco makes setting up a precious metals IRA simple with their three-step process:
Initial Agreement - You start by signing a customer agreement that covers Goldco's business terms. A Goldco specialist walks you through this documentation and explains all requirements clearly.
Account Funding - Next comes funding your account, usually through a rollover or transfer from your existing retirement plan. The process takes 1-2 weeks to finish with paperwork, signatures, and fund transfers.
Metal Selection and Purchase - Your funded account lets you choose gold or silver products. Your selected metals go to your chosen IRS-approved depository for secure storage.
The setup takes five to ten business days from beginning to end. A dedicated Goldco representative helps you at each step to answer questions and guide you. This makes the process easy even if you're new to precious metals investing.
Customer Service Quality and Responsiveness
Goldco has proven its excellence in customer service. Money.com named them "Best Customer Service" two years straight. Their 4.8/5 rating on Trustpilot from over 1,688 reviews backs this up.
They offer support through:
Phone support: Available Monday through Friday, 7am-4pm PST - their quickest response channel
Email correspondence: You'll get answers within 24-48 hours
Live chat: Available but reliability varies
Each client gets a dedicated account representative who provides tailored advice throughout their investment journey. This personal touch will give a solution that fits your financial goals and risk comfort level.
The service has some limits though. Support isn't available 24/7, which could be tough if you need help after hours. Goldco also skips the online dashboard for self-management that modern investment platforms offer. They focus instead on direct, personal communication for managing accounts and transactions.
Who Should Use Goldco? Investor Scenarios
You need to understand which investors get the most value from Goldco's services to decide if it matches your investment goals. The company's offerings and customer feedback reveal clear patterns about their ideal clients.
Best Fit: First-Time Precious Metals Investors
Goldco's educational approach works great for people new to precious metals investing. The company puts customer education first instead of pushing sales aggressively. This makes it a great fit for anyone learning about precious metals who needs clear information to make smart choices.
The company dropped its $25,000 minimum investment requirement recently. This change lets beginners start with smaller amounts. Their team walks clients through each step from picking metals to buying them, which makes everything smooth even if you're new to precious metals investing.
Consult a Gold IRA Expert from Goldco Today
Best Fit: Retirement-Focused Investors
Goldco really shines as a solution if you're planning for retirement. Their experts make it easy to move existing retirement funds into precious metals IRAs. They handle the paperwork and keep everything within IRS rules. The team can help you roll over many types of accounts including 401(k), 403(b), TSP, savings and IRA accounts.
This service works best for conservative investors who want to protect their wealth and have at least $10,000 to invest in precious metals. Their top-tier buyback guarantee gives extra security for retirement planning - they'll buy back your metals at the highest price when you're ready to sell.
Check out the Best Gold IRA Companies of 2025 Here
Conclusion
Goldco emerges as a solid choice when you want to invest in precious metals, especially with retirement planning as your main goal. Their market strength and customer satisfaction shine through an A+ BBB rating and more than 6,000 five-star reviews. The company now makes their services available to more investors by removing minimum requirements, and their guaranteed buyback program gives investors peace of mind.
The company excels at guiding clients through each phase of precious metals investing. Clear fee structures and detailed educational resources show their dedication to helping clients make smart investment choices.
The company has managed over $3 billion in precious metals transactions, which showcases their deep expertise. Goldco ended up being an excellent partner to help investors vary their retirement portfolios with gold and silver. Their exceptional customer service and simple processes make the entire experience smooth and reliable.
FAQs
Q1. Is Goldco a trustworthy company for precious metals investments? Yes, Goldco has established itself as a reputable precious metals company. They have an A+ rating from the Better Business Bureau, a 4.8/5 rating on Trustpilot from over 1,500 reviews, and have managed over $3 billion in gold and silver transactions since their founding.
Q2. How does Goldco's precious metals IRA process work? Goldco assists clients in setting up a self-directed IRA for precious metals. They guide you through selecting IRS-approved gold and silver products, facilitate the funding of your account (often through rollovers from existing retirement accounts), and coordinate secure storage at approved depositories. The entire process typically takes 5-10 business days.
Q3. What are Goldco's fees for precious metals IRAs? Goldco charges a one-time setup fee of $50 and an annual maintenance fee of $80. Storage fees are $100 for non-segregated storage or $150 for segregated storage. These flat fees can be more cost-effective than percentage-based fees, especially for larger investments.
Q4. Does Goldco offer a buyback program for their precious metals? Yes, Goldco provides a guaranteed buyback program. When you're ready to sell, they promise to repurchase your metals at the highest market price, offering peace of mind and liquidity for your investment.
Q5. Who is the ideal customer for Goldco's services? Goldco is particularly well-suited for retirement-focused investors looking to diversify their portfolios with precious metals. They also cater to first-time precious metals investors, offering extensive educational resources and personalized guidance throughout the investment process.
About IRAEmpire.com
IRAEmpire.com is a trusted source for retirement-focused financial insights and investment reviews. Founded in 2020, the platform evaluates a wide range of retirement products including Gold IRAs, 401(k) rollovers, crypto retirement accounts, and traditional brokerage options.
The site's research methodology involves hundreds of hours of analysis across multiple categories, emphasizing transparency, service quality, and value. IRAEmpire.com operates independently and is not influenced by paid sponsorships in its editorial rankings.
Beyond rankings, the site features in-depth guides on asset protection, inflation hedging, and long-term retirement planning-making it a go-to resource for serious investors.
Contact:
Ryan Paulson
ryan@iraempire.com
SOURCE: IRAEmpire LLC
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