Company Adds AI Automation, Integrated Payment Solutions, and More to Help Medical Groups and Billing Firms Streamline Revenue Management

CharmHealth, a leader in healthcare technology solutions for providers, today announced its new CharmBillerPro platform. Completely redesigned to address the growing complexity of revenue cycle management, the platform now includes AI-driven automations and integrated payment solutions as well as several enhanced capabilities for highly efficient operations and collections.

This next-generation platform arrives amid the ongoing expansion of the medical billing services market. Healthcare practices are increasingly outsourcing revenue cycle management to specialized firms. These organizations often serve multiple practices that use different electronic health record (EHR) systems, making platform compatibility a significant operational challenge. CharmBillerPro uniquely integrates with any EHR system and centralizes the entire billing workflow to allow billing professionals to manage claims from multiple practices through a single portal.

“Practices exist to deliver patient care, not navigate a maze of forms, options and regulations as they track down payments. This is why they often outsource their billing operations. But billing firms have their own challenges. With CharmBillerPro, we make things easier for everyone,” said Pramila Srinivasan, Ph.D., CEO of CharmHealth. “By leveraging AI and the greater functionality of CharmBillerPro, organizations can handle larger volumes with greater accuracy while reducing their administrative burdens.”

CharmBillerPro seamlessly automates the entire billing process. To start off, it automatically fetches patient demographics, insurance information, procedure codes, and diagnosis codes from the chart notes in the EHR. Claims can then be generated at the click of a button and routed through clearing houses, and when payments are received from insurance companies, the information flows back into the system, reducing manual data entry and potential errors.

Moving Billing Into the Future

CharmBillerPro’s use of AI represents a fundamental shift in how billing can be managed. For example, the built-in claim scrubbing and custom rule engine make it simple to catch errors before bill submission, while automated claim generation and versioning accelerate revenue cycle management. Electronic remittance advice (ERA) auto-posting and automated patient billing eliminate routine manual tasks, and real-time alerts significantly reduce follow-up time while improving first-pass resolution rates.

The new CharmBillerPro also accelerates collections with built-in payment tools. These include Bluefin integration for secure, compliant credit card processing, embedded patient billing (auto or manual), and full visibility into payment status and reconciliation.

On top of novel AI and payment solutions, CharmBillerPro features several impressive enhancements:

• Centralized Billing Dashboard: A single, consolidated interface to manage every billing client — whether they use CharmHealth EHR or a third-party EHR system. View claims, payments, reports, and practice performance all from one place without toggling between multiple systems.
• Performance Analytics: With real-time dashboards for each practice, customizable RCM reports, and detailed payment tracking, CharmBillerPro enables firms to stay on top of each client’s financial health. Monitor KPIs, identify trends, and drive performance with data that’s actionable and always up to date.
• Enterprise-Grade Security and Role-Based Access: Grant customized access to billers, AR callers, admins, managers, and practice staff based on roles and responsibilities. In CharmBillerPro, every action is logged and traceable through detailed audit trails, ensuring transparency, accountability, and complete operational oversight.

“Our business is built on efficiency and results, and CharmBillerPro is the engine that guarantees both,” said Chandresh Shah, president and CEO of AvetaLive, Inc. “For our diverse portfolio of clients, it provides the centralized power and adaptability needed to handle any specialty or volume. It allows us to manage dozens of practices with the precision of managing one, cementing our reputation as a reliable revenue partner.”

Built to Empower Billers

CharmBillerPro is designed for established billing companies and those looking to scale their operations. The platform serves billing professionals managing anywhere from a few practices to large organizations processing thousands of claims as well as large medical groups running multiple EHRs.

A standalone product, CharmBillerPro integrates with existing practice management workflows, requiring minimal setup time while providing immediate operational benefits. Billing professionals can maintain their existing client relationships while gaining access to more sophisticated tools.

CharmBillerPro is the latest offering from CharmHealth designed to reduce operational burdens not only for individual practices but also to create a positive impact on the broader healthcare ecosystem. By making professional-grade billing tools more accessible, the company aims to improve overall revenue cycle efficiency across the industry.

“When billing processes are more efficient, everyone benefits,” added Srinivasan. “Practices get paid faster, billing professionals can serve more clients effectively, and ultimately, this contributes to a more sustainable healthcare system that can deliver quality care.”

To learn more about CharmBillerPro and its features, please visit www.charmhealth.com/medical-billing-platform.

About CharmHealth

CharmHealth is a leading provider of innovative healthcare technology solutions that empower healthcare organizations to deliver efficient, high-quality care. With a focus on interoperability, patient engagement, and streamlined workflows, CharmHealth offers a comprehensive suite of solutions designed to meet the evolving needs of modern healthcare. For more information on CharmHealth, visit www.charmhealth.com. To get breaking news, follow the company on LinkedIn, Facebook and @charmhealth.

All brand names and solution names are trademarks or registered trademarks of their respective companies.

Tags: CharmHealth, CharmBillerPro, healthcare, healthtech, healthcare technology, healthcare innovation, electronic health record, EHR, medical billing, revenue management, AI, artificial intelligence, generative AI, agentic AI, patient engagement, digital health, healthcare providers, healthcare startups, healthcare investment, healthcare entrepreneurs

View source version on businesswire.com: https://www.businesswire.com/news/home/20251120624960/en/

Practices exist to deliver patient care, not navigate a maze of forms. By leveraging AI and the functionality of CharmBillerPro, they can handle larger volumes with greater accuracy while reducing their administrative burdens.