Ailit Storelink extends Ailit users' existing product, inventory and customer pricing data into a shareable online ordering entry point, helping wholesalers and retailers receive orders more efficiently through WhatsApp, Telegram, Facebook and other channels.

SHENZHEN, CN / ACCESS Newswire / April 29, 2026 / Kingdee Ailit, an international inventory and business management solution built for global SMBs, has introduced Ailit Storelink, a new capability designed to help small and micro-sized wholesalers and retailers connect daily order intake, customer-specific pricing and inventory synchronization through a shareable online ordering entry point.

Ailit Storelink is not a standalone website builder. It is a natural extension of the Ailit business management workflow. By connecting directly with merchants' existing product, inventory, customer and historical pricing data in Ailit, Ailit Storelink allows merchants to generate product or store links and share them with customers through commonly used communication and social channels such as WhatsApp, Telegram and Facebook. Customers can view products and submit orders through the link, while related order and inventory information is synced back to the Ailit backend.

Addressing the Order Management Gaps in Daily Business Operations

Many global SMB merchants still rely heavily on social and messaging platforms such as WhatsApp, Telegram and Facebook to communicate with customers and handle daily transactions. These tools are effective for customer engagement and instant communication, but they often leave merchants managing orders, prices and account reconciliation manually.

Customers may be scattered across different channels. Orders are recorded by hand. Prices often require repeated confirmation or depend on the merchant's memory. Inventory availability has to be checked and replied to repeatedly in chats. When it comes to reconciliation, merchants may need to search through long chat histories to match orders, payments and outstanding balances.

As SKU counts, customer bases and transaction frequency increase, missed orders, incorrect quotations, inventory mismatches and unclear reconciliation can become real barriers to operational efficiency.

The underlying issue is not a lack of online exposure. It is the lack of a connected workflow that links customer communication, product display, order submission, inventory synchronization and pricing management. Ailit Storelink was developed for this practical operating scenario, helping Ailit users connect transaction demand from social and messaging channels more smoothly with their backend management system, without forcing them to change the way they already communicate with customers.

Five Core Capabilities for Daily Wholesale and Retail Operations

Ailit Storelink extends Ailit's product, inventory, customer and order capabilities into a customer-facing ordering entry point, helping merchants streamline key steps from product display and customer inquiry to order submission, inventory synchronization and reconciliation.

1. A Shareable Online Ordering Entry Point

Merchants can generate Ailit Storelink links based on their existing product and store data in Ailit, then share those links through WhatsApp, Telegram, Facebook, Instagram, TikTok and other channels. Customers can browse products and submit orders through the link, reducing the need for merchants to repeatedly send product images, inventory updates and quotations in chat.

This makes Ailit Storelink an ordering entry point connected to the Ailit backend, rather than a separate e-commerce website. It allows merchants to continue using their familiar customer communication channels while reducing manual order recording and repeated information confirmation.

2. Customer-Specific Pricing Based on Historical Customer Data

In wholesale and retail operations, different customers often receive different prices. Ailit Storelink can use customer profiles and historical transaction prices already stored in Ailit to help merchants display the appropriate price for each customer.

For example, wholesale customers, retail customers, VIP customers and long-term customers can each be associated with their corresponding pricing rules. For new or unidentified customers, merchants can choose not to display prices, allowing them to showcase products while protecting their pricing structure.

This one-customer-one-price capability helps reduce repeated price inquiries and manual confirmation, while lowering the risk of incorrect quotations.

3. Real-Time Product, Order and Inventory Synchronization

Ailit Storelink is directly connected with the Ailit backend, allowing product, order and inventory information to sync between the customer-facing ordering entry point and the management system. When customers submit orders through Ailit Storelink, order information flows back into Ailit, and related inventory data can be updated accordingly.

This helps merchants reduce switching between systems, avoid inconsistencies between online product display and backend inventory, and lower the risk of errors caused by manual entry or repeated updates.

4. Clearer Settlement and Account Reconciliation

Ailit Storelink supports multiple transaction methods, including prepayment, credit settlement and cash on delivery. Based on order data, the system can generate electronic statements that merchants can send to customers for confirmation, reducing the time spent manually organizing accounts and checking chat records.

For long-term customers, wholesale customers and multi-currency transaction scenarios, this capability helps merchants manage receivables, orders and settlement records more clearly, while reducing reconciliation disputes.

5. Multi-Language and Multi-Currency Support

For merchants operating across multiple markets, Ailit Storelink supports multilingual product display and multi-currency settlement. The system helps merchants manage language and currency differences across markets, making it easier to communicate products, display prices and confirm orders with customers in different regions.

From Chat-Based Orders to a Connected Business Workflow

The value of Ailit Storelink is not in helping merchants build a separate website. Its value lies in connecting the business data already stored in Ailit with the customer ordering process.

For many small and medium-sized wholesalers and retailers, customer relationships still largely exist in WhatsApp, Telegram, Facebook and other communication channels. Ailit Storelink allows merchants to keep using these familiar channels while bringing product, inventory, pricing and order management into a unified backend workflow.

By connecting customer engagement, product display, order submission, inventory management and settlement reconciliation, Ailit Storelink helps Ailit users build a more complete operating loop. For SMB merchants without dedicated technical teams or website development resources, this means they can make transaction processes that were once scattered across chat tools more structured, trackable and manageable.

Tested Across Multiple Markets

Before its wider rollout, Ailit Storelink was tested in multiple markets and received positive feedback from merchants.

Mr. Song, a hardware wholesaler in Malaysia, said account reconciliation used to take two to three days each month. With Ailit Storelink, the system can automatically generate orders and statements, which can be sent directly to customers for confirmation. This has helped save both time and labor.

A Chinese digital accessories merchant in Pakistan also noted that the business previously relied on Facebook to post product images and WhatsApp for price quotations. With more than 500 SKUs, product updates and inventory synchronization were difficult to manage. After adopting Ailit Storelink, products can now be displayed online in one place, customers can browse and place orders by themselves, and new products can reach customers faster.

"Customers no longer need to keep asking what is available," the merchant said.

Expanding Digital Capabilities for Global Business Operations

As more SMB merchants operate across multiple markets, they need more than an online display page. They need a practical daily business tool that connects customers, products, prices, inventory and orders.

The introduction of Ailit Storelink further expands Ailit's product capabilities in global business scenarios. It helps merchants receive orders more efficiently, manage customer pricing more flexibly and handle inventory and account management more clearly.

For wholesalers, retailers and small business owners that rely on social and messaging channels to run their business, Ailit Storelink provides a lightweight and practical way to turn fragmented customer conversations into manageable and trackable order workflows.

About Ailit

Ailit（https://www.ailitsoft.com) is an international inventory and business management solution built for global SMBs, a sub-brand of Kingdee Group(0268.HK). Ailit is designed for wholesalers, retailers and small business owners operating across different markets. It helps merchants manage products, inventory, orders, customer pricing and settlement through a connected digital workflow.

Organization: Ailit
Contact Name: Chengze Wu
Email: chengze_wu@kingdee.com
Website: https://www.ailitsoft.com/

SOURCE: Ailit