Commercient has announced updates to SYNC, its cloud-based ERP and CRM integration software.
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The software company has updated its cloud-based software system to function more seamlessly with Salesforce and JobBOSS - an ERP used in the manufacturing industry.
More information can be found at https://www.commercient.com/sync/how-it-works
With this move, Commercient can now integrate a firm’s CRM with over 110 ERPs, either one-way or bi-directionally, giving their personnel and clients the option to communicate more strategically. The platform connects a company’s data using a pre-built solution without the use of mapping, scripting, ETL, or servers - lowering integration costs by up to 80%. The company’s solutions include ERPs such as: Sage, QuickBooks, Acumatica, Epicor, and SAP, among others.
The global ERP market is expected to expand at approximately 8% annually over the next several years, with the CRM market posting even higher yearly growth at 11%. While ERPs are typically used as back-office solutions to help enterprise-size organizations unify their business/communications functions, a CRM system can streamline interactions with current and prospective customers by automating and sharing data across sales, marketing, and customer service.
CRM-ERP integration is considered critical for enhancing the customer experience and boosting sales since it connects two distinct data systems into one, centralizing data and increasing organizational efficiency.
Commercient syncs ERP and CRM data in real-time, eliminating both repetitive manual data entry and the risk of human error or time-lapse inaccuracies. Teams are kept informed of simultaneous updates to their ERP and CRM systems using the Commercial SYNC data connectivity app.
This allows team members to view and operate off of the same data and reporting tools across the organization - streamlining processes and markedly improving customer-facing interactions. The Commercient SYNC app can be customized to fit the needs of any business - offering clients the chance to sync their data on any schedule from once a week up to real-time.
Accordingly, sales representatives can deliver superior customer service wherever they are because they have access to crucial information, including customer records, sales orders, invoices, payment history, and inventory availability.
On GetApp, one user remarked: “It was an all around great experience, very professional service and the sync was smooth. They also have a good after-sales service and always check in to make sure the sync is working properly.”
Interested parties can learn more at https://www.commercient.com/sync/how-it-works
Contact Info:
Name: Kim Costa
Email: Send Email
Organization: Commercient
Address: 1640 Powers Ferry Road Bldg3 Ste 300 , Marietta, GA 30067, United States
Phone: +1-844-282-0401
Website: https://www.commercient.com/
Source: PressCable
Release ID: 89088140
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