MunchEye announces the September 20 launch of Todd Gross’s CueVue, a conversational AI platform that adds voice-enabled representatives to business websites for real-time, two-way interactions with visitors.
-- MunchEye has announced that CueVue's LivePresence™, a conversational AI software for business websites made by Todd Gross, will launch on September 20, 2026. The platform uses LiveRep™ technology to let website visitors speak with an AI representative that can answer questions in real time and guide the conversation.
More information is available at https://muncheye.com/unreal-ai
The launch comes as businesses experiment with conversational AI to make digital customer interactions faster and more responsive. Gartner reported that 85% of customer service leaders planned to explore or pilot customer-facing conversational generative AI in 2025, pointing to growing interest in technology that can handle more of the initial interaction between businesses and their customers.
CueVue approaches this through spoken, two-way website conversations. Its LiveRep™ listens to visitors, interprets their questions, and responds using information about the business, allowing people to ask for what they need in a more natural way.
The software is designed to learn about a business from its existing website, reducing the amount of information that needs to be entered manually during setup. Once configured, the AI representative can use that business knowledge when responding to questions from prospective customers and other site visitors.
CueVue is designed to help businesses respond to common objections, identify what a visitor is looking for, and collect relevant information when further contact is needed. Depending on how the representative is configured, an interaction can lead toward actions such as requesting an appointment or continuing the conversation with the business.
This gives companies another option for engaging visitors when a staff member is not immediately available. Instead of requiring someone to search through multiple pages for an answer or wait for a response, visitors can ask questions directly through the website and receive information through a spoken interaction.
The platform can be configured for different types of businesses and customer journeys, with the AI representative working from the information and objectives provided for each website. This allows the underlying conversational technology to be adapted to the context in which visitors encounter it rather than relying on the same generic interaction for every site.
Businesses interested in adding real-time conversational AI to their websites can review the upcoming CueVue launch at https://muncheye.com/unreal-ai
Contact Info:
Name: Chris Munch & Jay Cruiz
Email: Send Email
Organization: MunchEye
Address: London Office 15 Harwood Road, , London, England United Kingdom, London, England SW6 4QP, United Kingdom
Website: https://muncheye.com/
Source: PressCable
Release ID: 89203531
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